A+ Academy

Change management pipeline

Change management pipeline

Classify standard, normal, and emergency changes during a freeze and attach real rollback plans.

Classify each request (standard / normal / emergency), then pick a real rollback — not 'we'll figure it out.'

Change freeze is active for quarter-close. Only standard SOP work and true emergencies proceed; normal changes wait for a maintenance window and CAB.

Replace failed SODIMM on a known laptop model

Follow the published image SOP. Low risk, done weekly. Freeze week is active but this is the pre-approved RAM path.

Add VLAN 40 for VoIP on wiring closet 2

New data-plane scope, affects the floor, needs CMDB owners and a Saturday window. Not an outage yet.

Block C2 domain after confirmed ransomware beacon

Warehouse PCs are calling out now. Security duty manager is on the emergency bridge.