Labs

Click a desktop PC, laptop, network closet, printer, phone, and cloud service to build mental models before Core 1.

Match SODIMM, OEM battery pack, and M.2 Wi-Fi card to the correct laptop bays; leave desktop-only parts unused.

Match DIMM vs SODIMM, DDR generation, dual-channel kit, and ECC to desktop, laptop, and server tickets.

Match IaaS, PaaS, and SaaS tickets; leave on-prem Type 1, thin-provision, and container distractors unused.

Stripe, mirror, and parity arrays. Fail disks and watch availability and capacity change.

Learn, label, identify, build, and troubleshoot a desktop motherboard.

Identify connectors and terminate T568A vs T568B.

Connect ISP → ONT/modem → router/firewall → switch → AP/endpoints.

Configure LAN IP, DHCP, Wi-Fi, DNS, guest, and firewall on a fake admin UI.

Match help-desk tickets (send mail, names, APIPA, shell, share, RDP) to official 2.1 ports; leave Telnet/HTTP/FTP unused.

Move APs, pick bands and channels, and watch overlap.

Sandboxed command prompt. It cannot touch the host.

Virtual Linux filesystem and command set from the objectives.

Task Manager, Event Viewer, Device Manager, and Disk Management missions.

Simplified macOS desktop for install, backup, and FileVault tasks.

Match Home, Pro, Pro for Workstations, and Enterprise to domain join, RDP host, BitLocker, gpedit, RAM, and volume-licensing tickets.

Match sample pages to subsystems and maintenance actions.

Match vestibule, bollards, password+TOTP MFA, and PAM/JIT to four security tickets; leave password+PIN and camera-only unused.

Inbox, evil-twin SSID list, and QR/vishing scenarios.

Reorder the current 10-step SOHO malware process, then run an infection simulation.

Effective permissions change as groups, NTFS, and share ACLs change.

Turn 'PC broken' into a documented, prioritized incident.

Classify standard, normal, and emergency changes during a freeze and attach real rollback plans.

Pick the restore chain for full/incremental/differential and GFS.

Listen to customer calls (or read transcripts) and pick BEST responses.

Match no-signal, burn-in, dead pixel, dim lamp, and thermal shutdown tickets to the correct display/projector cause; leave GPU-first and reimage distractors unused.

A randomized 8-ticket hardware/network shift.

Match app crash, OS update stall, battery drain, and autorotate tickets to the BEST FIRST software actions.

A randomized software, security, and AI-use shift.

Match IPS, high-refresh TN, OLED, and digitizer FRU choices to design, esports, film, and touch-dead tickets; leave CCFL inverter and whole-panel-for-touch unused.

Match Type 1, Type 2, VDI, and containers to datacenter, laptop-lab, clinic, and microservice tickets; leave SaaS mail and thick-client reimage unused.

Match swollen-battery, digitizer, liquid, and charge-path FIRST actions; leave factory-reset-first and buy-a-phone unused.

Match sideload, jailbreak/root, data-spike, and overlay scareware tickets to FIRST software actions; leave battery-swap and raise-cap unused.

Match NFC tap, Thunderbolt dock, port replicator, and Bluetooth headset tickets; leave WLAN-for-pen and Lightning-on-Android unused.

Match DNS A/AAAA, DHCP reservation, VLAN guest isolation, and VPN remote access; leave port-forward-as-VPN and mask-as-VLAN unused.

Match Windows domain, Linux/ext4, ChromeOS kiosk, and macOS/APFS tickets; leave NTFS-USB-for-Mac and Win7-EOL unused.

Match ESD, disconnect-power, PPE, and team-lift tickets; leave open-PSU and Class-A-on-electrical unused.

Match eSIM/cellular identity, MDM enroll, BYOD selective wipe, and data-cap tickets; leave full-wipe-BYOD and WLAN-for-GPS unused.

Match crimper, punchdown, toner, and Wi-Fi analyzer tickets; leave loopback-for-Wi-Fi and tap-for-crimp unused.

Match WPA3-Personal, Enterprise+RADIUS, AES-only, and Kerberos SSO; leave WEP/open and TKIP-for-speed unused.

Match UPS, surge suppressor, SDS disposal, and humidity/ESD tickets; leave daisy-chain and water-on-lithium unused.

Match AAA, UTM, NTP, and SCADA isolation tickets; leave DNS-as-auth and IoT-on-SCADA unused.

Match wattage, modular, ATX 24-pin, and 12V-rail tickets; leave open-PSU and ignore-VAC unused.

Match clean install, image deploy, zero-touch, and GPT+UEFI; leave in-place-on-malware and MBR-on-UEFI unused.

Match encryption/patch baseline, AutoRun off, lockout, and firmware password; leave shared-admin and AutoRun-enable unused.

Match fiber, DSL, satellite, and SAN tickets; leave WLAN-as-WAN and WISP-as-Wi-Fi unused.

Match ADF, secure print, print server, and PostScript; leave flatbed-for-stacks and USB-share unused.

Match remote wipe, screen lock, MDM profile, and device encryption; leave swipe-only and skip-MDM unused.

Match chain of custody, order of volatility, PII handling, and AUP; leave reboot-first and PII-to-Slack unused.

Match power, firewall profile, indexing, and Explorer extensions; leave disable-firewall and SSD-defrag unused.

Match workgroup, domain join, UNC, and metered connection; leave proxy-for-SMB and fake-domain unused.

Match x86/WoW64, GPU+VRAM, ISO media, and change-window impact; leave force-x64 and ignore-VRAM unused.

Match mailbox sync, license SKU, collab suite, and Files On-Demand; leave shared-password and local-only unused.

Match degauss, wipe, shred, and Certificate of Destruction; leave quick-format and degauss-SSD unused.

Match cert warnings, hash verify, private mode, and Secure DNS; leave ignore-cert and disable-updates unused.

Match PowerShell, batch, Python, and script-risk; leave run-blind and rename-ps1 unused.

Match RDP, VNC, RMM, and WinRM; leave SPICE-as-RDP and open-3389 unused.